Market Guide — Tunisia

Public Safety Software for Tunisia

Unified platform for Tunisia DGPN and Garde Nationale — integrated CAD dispatch across 24 governorates, Tunis Safe City, ONPC civil protection, port and border management, INPDP/Law 63-2004 compliance, and HAICOP procurement.

Public Safety in Tunisia: Operational Context

Tunisia maintains a two-tier public safety architecture: the DGPN covers all 24 governorates while the Garde Nationale manages border, rural and coastal zones. The Anti-Terrorism Unit (BAT) and Rapid Intervention Brigade (BIR) coordinate high-priority operations, reporting to the Ministry of Interior.

The National Emergency Response System operates through 198 (ONPC/Civil Protection), 197 (Garde Nationale) and 190 (National Police). The Crisis Operations Centre (COC) in Tunis coordinates flood, earthquake and industrial incident response with CNMT (meteorology).

Critical infrastructure includes the Port of Tunis Radès (main container terminal), Port of Sfax, Bizerta and Sousse, Tunis-Carthage International Airport (TUN) handling 6M+ passengers annually, and the Transmed pipeline (Algeria-Italy). STEG (electricity and gas) and SONEDE (water) are critical national operators.

The Tunisia Digital 2025 initiative and government Vision 2035 drive security modernisation with investment in smart cities, urban CCTV management and situational awareness platforms across Tunis capital, Sfax and Sousse.

Key Agencies & Public Safety Bodies

DGPN / Ministry of Interior

24 governorates, Brigades de recherche, Judicial Police, Border Police — unified incident management

Garde Nationale

Border, rural and coastal security — 7 military regions with integrated CAD coordination

ONPC (Civil Protection)

National emergency response line 198 — multiagency coordination and natural disaster management

ANS / DGSE

National Security Agency and foreign intelligence — real-time data integration with operational commands

HAICOP / Trésorerie Générale

High Authority for Public Procurement and Treasury General — procurement oversight and budget compliance

ANSI / CERT-TN

National IT Security Agency and CERT-TN — cybersecurity compliance and critical infrastructure protection

KabatOne Platform Capabilities for Tunisia

CAD

Multi-Agency CAD Dispatch — 24 Governorates

Integrated dispatch for DGPN, Garde Nationale and ONPC with automated resource assignment, 190/197/198 call prioritisation, and cross-governorate incident handoff.

VMS

Urban CCTV Management

Centralised management of Tunis Safe City, Sfax and Sousse CCTV networks — integration with facial recognition and ANPR for border control and tourist zone monitoring.

OPS

Command & Control Centre (C2)

Unified operations centre with real-time situational awareness, high-risk incident management, and encrypted communications for BAT/BIR and special forces.

BRD

Border & Port Management

Integrated monitoring for Ras Jedir/Dhehiba (Libya), Bouchebka/Haïdra/Sakiet Sidi Youssef (Algeria), and ports of Radès/Sfax/Bizerta with real-time maritime surveillance.

DIS

Disaster Management & Civil Protection

ONPC coordination for floods, earthquakes and wildfires — integration with CNMT (meteorology) and early-warning systems for the Mediterranean coast and arid southern zones.

CPL

INPDP / Law 63-2004 / ANSI Compliance

Architecture compliant with Law 63-2004/INPDP for personal data, Décret-loi 54-2022 for cybersecurity, and ANSI/CERT-TN guidelines for national critical infrastructure.

Regulatory & Procurement Framework

INPDP / Law 63-2004

Personal data protection — Instance Nationale de Protection des Données Personnelles oversight

Décret-loi 54-2022

Cybersecurity and cybercrime — ANSI supervision and CERT-TN incident response coordination

Code des marchés publics / HAICOP

Public procurement — Tuneps portal, open tender thresholds and budget compliance

Law 2015-26 / GRC

Counter-terrorism and anti-money laundering — coordination with BCT and security agencies

Frequently Asked Questions

What key public safety agencies does Tunisia operate?

The DGPN under the Ministry of Interior covers 24 governorates with Brigades de recherche, Judicial Police and Border Police. The Garde Nationale manages borders and rural/coastal zones. The ONPC coordinates civil protection with emergency line 198.

How does KabatOne address Tunisia critical infrastructure?

KabatOne integrates management for the Port of Tunis Radès (main container), Port of Sfax, Bizerta and Sousse, STEG (energy) and SONEDE (water), Transmed pipeline surveillance, and coordination for Tunis-Carthage Airport TUN (6M+ passengers/year).

Is KabatOne compliant with Tunisia data protection?

Yes. KabatOne complies with Law 63-2004 supervised by the INPDP. The architecture aligns with Décret-loi 54-2022 (cybersecurity) and ANSI/CERT-TN guidelines.

How does KabatOne support border management in Tunisia?

KabatOne manages land border crossings with Algeria (Bouchebka/Haïdra/Sakiet Sidi Youssef) and Libya (Ras Jedir/Dhehiba) with integrated ANPR, thermal cameras, and cross-agency coordination between DGPN, Garde Nationale, and Anti-Terrorism Units.

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